List of abbreviations 
 
This list contains the abbreviations used in this manual.
Abbreviation  
Definition  
CSTA  
Computer Supported Telephony Application  
CTI  
Computer Telephony Integration  
MULAP  
Multi Line Appearance  
OS  
Operating System  
SP  
Service Provider  
TAPI  
Telephony Application Programming Interface  
TSP  
TAPI Service Provider  
UAC  
User Account Control  
WBM  
Web Based Management